Shipping policy
GLOBAL PASS CORPORATION
DOCUMENT HANDLING & COURIER POLICY
(For Business Services and Immigration Document Services)
Last Updated: Jan 1, 2025
1. DOCUMENT HANDLING PROCEDURES
As a service provider, Global Pass Corporation handles client documents/passports solely for:
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Visa/immigration application processing
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Government submissions
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Certified translation services
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Apostille/legalization services
We do not:
Ship commercial goods or merchandise
Handle cash, valuables, or non-document items
2. CLIENT RESPONSIBILITIES
You must:
✔️ Submit clear, valid documents meeting government requirements
✔️ Authorize handling in writing via signed Service Agreement
✔️ Provide tracking numbers for documents sent to us
✔️ Notify us within 2 hours of sensitive document delivery (e.g., passports)
3. SECURITY PROTOCOLS
We maintain:
Encrypted digital copies of all documents
Physical documents stored in locked safes when in our possession
Secure shredding after processing (unless return shipping requested)
4. SHIPPING & COURIER TERMS
Outbound Documents: We use bonded couriers (DHL, FedEx) with required signatures
Return Shipping: Clients prepay return courier fees + 15% handling fee
Tracking Required: No documents dispatched without valid tracking numbers
5. LIABILITY DISCLAIMERS
We are not liable for:
⚠️ Pre-existing damage to documents we receive
⚠️ Government seizures of submitted materials
⚠️ Courier delays exceeding 3 business days
⚠️ Losses from incorrect client-provided addresses
Maximum Liability:
$55 USD per passport/document (if negligence proven)
Never exceeds fees paid for document handling service
6. EMERGENCY PROTOCOLS
For lost/misrouted documents:
Client must file police report within 24 hours
We will cooperate with carrier investigations
Embassy notifications made upon client request
7. POLICY ACCEPTANCE
By using our services, you:
✅ Waive rights to class action claims
✅ Agree to binding arbitration in accordance with Jamaica laws
✅ Accept that photocopies may be retained for compliance records